FAQ
In order to keep your products happy for as long as possible, we advise you to observe the following care instructions:
- Washing in soapy water, water temperature not exceeding 30° (Celsius)
- Gentle spinning, no twisting
- Dry horizontally on a soft cloth
- To avoid burnout, do not dry products on a radiator
Suits and dresses: dry cleaning, washing is prohibited.
International orders are delivered by postal service. Information about the cost of delivery is determined based on the total weight of the order, cargo insurance, country of destination.
A tracking number is provided after the international shipment is processed by the postal service.
The average international shipping time varies from 2 to 4 weeks. Please be patient while waiting for your order.
Conditions and cost of international express delivery are discussed individually upon request.
The buyer is solely responsible for dealing with the customs authorities in the country of destination of the order, as well as paying the necessary customs duties and fees.
Without hesitation you can contact us on WhatsApp to discuss a customized order. We will define with you all the nuances of the future personalized product.
If you’re interested in collaborations — let us know on WhatsApp what you’d like to bring to life.